Our commitment and legal obligations
We commit to ensuring the communications we produce are clear and accessible to the widest range of people.
We recognise our obligations under The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 and the Equality Act 2010.
Web standards and technologies
We have developed the website so that it works on the widest number of devices and web browsers as possible. The site has been tested with disabled users, as well as automated accessibility testing software. It is also compatible with assistive technologies such as JAWS and Dragon Naturally Speaking.
Technical information about this website’s accessibility
This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-accessible sections are listed below.
It has not been possible to ensure that the website meets WCAG 2.1 (AA) at the current time because:
- Some images may not have alternative text descriptions
- Much of the text on the website is not written in Plain English
- Social media content that is fed into the website may not always be accessible
We are working to meet the compliance as specified in The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 by the September 2020 deadline.
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, please contact Tricia Austin via email at firstname.lastname@example.org.
Issues and complaints
To report an issue with the website or to make a complaint, please contact Tricia Austin via email at email@example.com.
We aim to provide you with an initial response within 48 hours and will provide clear information about how we will deal with your enquiry.
If you feel we have not answered your complaint satisfactorily, please contact us again.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
This statement was prepared on May 3rd 2020, it was last updated on May 3rd 2020.